Conquer Enterprise Support enables businesses to simplify their complex technology support ecosystems to drive enterprises to adopt new-age technologies to realize operational efficiencies and gain competitive differentiation. With a designated team of Apple-certified engineers, we provide the best in class guidance and advocacy to help plan and build customised solutions using best practices to cater to our client’s highly demanding resolution-metrics.
Our goal is to redesign your systems with world-class enterprise support intelligence along with tiered-SLAs. Support is available round the clock through multi-channel routes such as phone, email, and a web form to raise tickets. Issues may be reported through our dedicated Zoho desk portal that clients can access conveniently. Get an overview of all issues, open or closed through a unified dashboard that can also generate custom reports to meet business requirements. Our platform shares insights seamlessly that inspire quick actions to improve the end-consumer experience.
We architect your system with layers of design that are sustainable and scalable. It is our belief that collaboration is one of the key methods to drive and extract the optimal value of our Enterprise Support platform. Through continued co-operation and collaboration, we help unlock your true business potential into existing investments and pave the way to introduce new innovations in a smooth and efficient manner. Irrespective of your prevailing Support landscape, our team of dedicated resident engineers will be stationed on site to handle any break-downs bringing downtime to the barest minimum. We strive to exceed client expectations every single time.
We Care. We Support
We are an Apple authorised service provider, with multiple service centres in major cities and with qualified Apple engineers. We offer a complete one stop solution for repair services of any Apple device. We also offer the services at your doorstep on request.
- 24/7 Technical Support
- One‐hour response time to urgent issues
- Monthly activity reviews with your Account Manager
- Onsite service for two or three years