Helpdesk and 24/7 Employee Support

You'll be answered for priority 1 and priority 2 issues, 24/7, receive assistance with mobile device management (MDM), and gain access to the AppleCare Enterprise Portal for claim submission. Additionally, with the modified plan, you'll have the option to schedule a dedicated support session with an Apple expert for in-depth consultations on specific technical challenges or project requirements. This added feature aims to provide even more comprehensive support tailored to your organization's needs

Onsite Hardware service & courage

You have the flexibility to select an on-site service plan lasting two, three, or four years from the date of device purchase. With AppleCare for Enterprise, any hardware issues that arise during this coverage period will be promptly addressed to minimize downtime. You can opt for an on-site intervention at your office starting from the following business day, or visit one of the authorized service centers for efficient resolution. Rest assured, AppleCare for Enterprise is designed to ensure you can get back to work as soon as possible, maintaining productivity and minimizing disruptions.

Support for End users

With AppleCare for Enterprise, your end users enjoy priority access to Apple support, available 24/7, throughout the week. This reduces the burden on your internal help desk, as it provides telephone technical support directly to the end users. It's the most efficient way to obtain answers regarding hardware, operating systems, and Apple apps. Moreover, your team will receive expert assistance in setting up personal accounts and configuring settings, ensuring a seamless and hassle-free experience for everyone.

Additional device repair or replacement

AppleCare for Enterprise covers the repair or replacement of up to 5% of iPhone or iPad devices or up to 2% of Mac computers at no extra cost, subject to Service pool opted. This includes accidental damage caused by employees, providing a worry-free solution to keep your devices running Smoothly.

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Customer Testimonials

Good to be associated with Conquer Technologies with regards to our company's specific requirements for Apple devices, AppleCare+ & accessories. Overall appreciate the way Conquer has engaged with us and we from Cyware, and we look forward to a long association with Conquer Technologies

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IT Head, Cyware
Prashanth Natarajan

Partnering with Conquer is effortless and always committed to the SLA's. We have interacted with them on various instances for our Macbook Pro, XDR, Jamf & iPad requirements. Overall it was a great experience working with Conquer.

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Ajeesh PG, IT

Conquer Technologies demonstrated a deep understanding of our company's needs and challenges. They provided a comprehensive solution that showcased how adopting macOS could lead to increased productivity and streamlined development processes. Their skilled team not only explained the technical aspects but also presented real-world examples that resonated with our own projects.

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Venkata Subrahmanyam
Director of atomstate